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SHOP POLICY AND TERMS AND OF CONDITIONS before buying.
PLEASE BE GUIDED THAT THE PRICE POSTED IS THE PRICE OF THE ITEM ONLY! SHIPPING FEE WILL BE CALCULATED BASE ON ORDERS FINAL KILO AND VOLUME OF THE PACKAGE.
SHIPPING FEE DEPENDS ALSO ON YOUR COUNTRY AND WHAT COURIER TO USE.
CUSTOM FEES WILL BE UNDER BUYERS RESPONSIBILITY. Read Shipping Fee Products for more information.
DETAILS NEEDED IN SHIPPING YOUR PRODUCT:
(write it at the note area upon check out)
==> We will be needing your
Complete Address: (write first the complete address NO PO BOX PLEASE )
What is your City:
What is your Province:
For DHL sending to Peru, Brazil or some countries, courier is asking for your tax ID number or CPF.
ITEMS ARE CROSS POSTED IN OUR OTHER ONLINE STORES IN OTHER COUNTRIES. ITEM MAY BE OUT OF STOCK WITHOUT NOTICE."
FOR SOME PHOTOCARDS, IT HAS MANUFACTURING DENTS SUCH FINE LINES OR SMALL DOT MOSTLY VISIBLE WHEN YOU FLIP UNDER LIGHTS, DENTS DUE TO HITTING WITH OTHER ITEMS INSIDE THE ALBOT. NOT PURCHASE IF YOU ARE SENSITIVE ON IT.
=> For Albums and other merchandise, outbox is use to protect the item inside, so IF THE OUTBOX HAS DENTS AND DAMAGES BUT THE MAIN ITEMS ARE OK INSIDE, WE ARE NOT GOING TO REFUND.
=> If there is an instance that the items has fine scratches or fine lines, white dots, dots or coloration in that is already imprints on the products inside due to manufacturing process, please understand that these are normal and this is not a subject or reason for return,refund,cancellation, Nor exchange.
=> Actual product may slightly vary in appearance or color due to your monitor or resolution settings.
=> All of our items are authentic and bought from authorized distributors of kpop merchandise.
==> We will send product condition video via email, so you must input your correct details.
=> Upon arrival of the item, please do unboxing video WITHOUT CUT FROM OPENING SHOWING ALL THE SIDES OF THE BOX for dispute purposes. We are keeping packing video until 2 day after your product is delivered. NO UNBOXING NO REFUND.
Missing, damage because of unforeseen events or due to Courier's negligence is not our fault. We will try to ask from the courier for compensation and we will update you the soonest. Tracking will be given via email so you can also track your package.
=> Please check first before paying, because it cannot be canceled or refund once purchased.
Package will be shipped 1 to 2 days after the payment of Shipping Fees.
For Fridays to Sundays order, it will be sent Monday to Tuesday. There is no shipping every holidays and weekends. Please understand that once the packages are picked up by the courier, We have no control on the courier's shipping system. We will not be at fault on their delay. Thank you.